We call home an 18,000 sq. foot facility in the beautiful seaside beach community of Carpinteria, CA. We take great pride in where we work and consider it our ‘home away from home’ and it shows. We own and operate our own contact center with 161 seats. Every system within our facility is fully redundant and we have employed all of the best-in-class technologies in our center such as high traffic Cisco routers with premium support contracts, and Cloud Based contact center software with unlimited bandwidth and high end call center dashboards. Additionally all of our capital expenditures in our facility have been completely paid off.

Our superior infrastructure ensures that services are consistently available and can be scaled as per the client's requirements. In addition to our internally managed facility, we have developed a proprietary integrated call center network through partnerships with select 3rd party call centers that in addition to our own internal center that provides us and our clients virtually unlimited instant scalability that will guarantee perfect service levels regardless of if you send us 100 calls one day, and then 2,000 calls the very next. Our technological infrastructure has been conceived since inception to anticipate, and sustain rapid and explosive growth.

Contact Us today to speak with a client account specialist about how The Order Validation Experts can help reduce your chargeback ratios, while increasing your bottom line!